Data Protection

This website is operated by Hotel Donaustadt GmbH (hereinafter “Hotel Donaustadt GmbH” or “we” or “us”). The protection of your privacy and the legally compliant processing of your personal data is important to us. Of course, this also applies to your visit to our website. As the person responsible for data protection, we would like to make the processing transparent for you and inform you in the following data protection declaration how your personal data is processed in connection with this website. Personal data is all information that relates to an identified or identifiable person and thus information that can be individually assigned to you. Examples of this include your name, address, telephone number, email address or IP address.


1. Responsible

The person responsible for your personal data is

Hotel Donaustadt GmbH

Stubenring 4 / Top 19, 1010 Vienna

4th floor



2. Contact with us

If you contact us, the data you provide will be stored for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.


3. General information on the processing of your personal data

When you use our website, we automatically collect data through the use of cookies. Insofar as it is possible to enter personal data (e.g. name, address or email address) on our website, this is done expressly on a voluntary basis. These data will not be passed on to third parties without your express consent and will only be used for the purposes specified. Any consent given to us can be revoked at any time without giving reasons. There is no obligation to actually provide the data that we ask you to provide on our website.


4. General information on cookies

Our website uses cookies. This is a small file that can be stored on the visitor’s device when you visit our website. We use cookies to make our website more user-friendly. Most of the cookies on this website are so-called session cookies. They are automatically deleted when you leave our website again. Permanent cookies, on the other hand, remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. When you visit our website, only those cookies are set that are absolutely necessary for the functionality of the website. Otherwise, we will only process your personal data by setting cookies after you have given your express consent. You can prevent the setting of cookies at any time by means of a corresponding setting in the browser used. Furthermore, cookies that have already been set can be deleted at any time via your browser. This is possible in all common browsers. However, we would like to point out that in the event that you have deactivated the setting of cookies in your internet browser or deleted cookies that have already been set, not all functions of our website may be fully usable.


5. Google Analytics

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043 USA (“Google”). Google Analytics uses cookies that are stored on your device and enable an analysis of your use of the website (including your IP address and the URLs of the websites you visit). The information generated in this way is usually transmitted to a Google server and stored there. This website uses the option of IP anonymization offered by Google Analytics. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We have concluded a contract data processing agreement with Google.The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or Art 6 Bas 1 lit f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the possibility of creating easy-to-use website access statistics and, subsequently, the improvement of our offer and our website. As described above, you can prevent the storage of cookies by setting your browser software accordingly. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available under the following link: You can find more information on Google’s terms of use and Google’s privacy policy at: or /privacy/index.html. Google Analytics is on this website:


6. Your rights in relation to personal data

You have the right to obtain information about your personal data and to request the correction, deletion, restriction of processing and the data transfer of the personal data you have provided. Furthermore, under certain circumstances, you can object to the processing of your personal data or revoke the consent previously given for processing. You can send these requests to the contact details given above, stating your request. The protection and legally compliant processing of your personal data is important to us. If you have any questions or concerns about the processing of your personal data, please contact us using the contact details given above. Should you nevertheless be of the opinion that the processing of your personal data is unlawful, you can also contact the Austrian data protection authority.


7. Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.


8. Storage location and duration

If you contact us, the data you provide will be stored for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent. The data we store is stored by our hosting provider Hetzner Online GmbH for a period of 14 days. In addition, for security reasons, we use third-party providers for backups, where data is stored for up to five years.


9. Security through SSL

Your orders and your personal data such as your name, your address or the details of your credit card are protected by modern security systems. The transmission of this data is encrypted and unreadable for outsiders using the Secure Socket Layer (SSL) from VeriSign, a security standard that is supported by all common Internet browsers. You can recognize the security status by the ending “s” in the first part of the address (“https:” instead of “http:”). Hotel Donaustadt GmbH takes all necessary precautions to protect your personal data. You can actively support us by never passing on your password and choosing encrypted data transmission (SSL) whenever we offer this to you (e.g. as part of the ordering process). If you share your computer with others, be sure to log out after each session. Together we will ensure that your online purchase is really safe.


10. Changes to this data protection declaration

We reserve the right to adapt the information provided in this data protection declaration to changes in legislation or case law without prior notice. The current version published here is valid.

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